Our Commitment to Your Privacy

Renown Capital & Credit Infrastructure is committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and protect your data in compliance with FCRA, CROA, GLBA, IRC §7216, TCPA, and where applicable CCPA/CPRA.

Information We Collect

What You Provide

• Contact information: name, email, phone, address
• Credit information: report data, bureau accounts, dispute correspondence (credit repair clients)
• Financial information: payment details (processed securely; we do not store full card numbers)
• Tax information: SSN, income docs, W-2s, 1099s (tax clients only, protected under IRC §7216)

Collected Automatically

• IP address, browser type, device type
• Pages visited, time spent, links clicked
• Cookie and session data

How We Use Your Information

• To provide and manage services you have purchased
• To prepare and submit credit disputes on your behalf
• To prepare your tax returns (tax clients, subject to IRC §7216)
• To send confirmations, updates, and onboarding materials
• To send marketing communications (opt out anytime)
• To process payments and manage billing
• To comply with federal and state legal obligations

How We Share Your Information

• Credit Bureaus: Equifax, Experian, TransUnion to submit disputes
• Payment Processors: To securely process payments
• CRM Platform: GoHighLevel for client communications
• Tax Authorities: IRS and applicable state agencies
• Legal Requirements: When required by law or court order

Your Rights & Choices

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion, subject to legal retention requirements
• Opt-Out of Marketing: Unsubscribe via email link or contact us
• SMS Opt-Out: Reply STOP to any text message
• California Residents: Additional rights under CCPA/CPRA including right to know, delete, and opt out of sale (we do not sell personal information)

To exercise rights: [email protected]

Data Security & Contact

We implement industry-standard security measures including encryption of data in transit and at rest, and access controls. No method of internet transmission is 100% secure, but we work diligently to protect your data.

Privacy questions or requests: [email protected] with subject “Privacy Request.” We respond within 30 days.